1. Who We Are

Riverhead Raceway ("we," "us," or "our") operates this website at riverheadraceway.com. Our mailing address is 1797 Old Country Road, Riverhead, NY 11901. You can reach us at [email protected]. For website accessibility issues or technical concerns, contact [email protected].

2. Information We Collect

We collect information in the following ways:

• Account information — email address and password when you create a staff or competitor account.
• Ticket purchases — your name, email address, order number, and event details when you purchase tickets through our Shopify-powered store.
• Newsletter subscriptions — your email address when you opt in to our newsletter.
• Contact form submissions — any information you choose to include in a message sent to us.
• Usage data — pages visited, browser type, and general location (country/region) collected via analytics only if you have given consent.
• Session data — IP address and user agent stored temporarily to maintain your logged-in session.

3. How We Use Your Information

• To process ticket purchases and send you your tickets.
• To send race schedule updates and newsletters you have opted in to.
• To respond to contact form inquiries.
• To maintain the security of your account.
• To understand how visitors use our site (analytics, only with your consent).

4. Cookies & Analytics

We use session cookies that are essential for authentication. With your consent, we also load Umami Analytics (hosted at stats.riverheadraceway.com) to collect anonymous usage data. Umami does not use advertising cookies or fingerprinting. You may withdraw consent at any time by clearing your browser's local storage or declining cookies on your next visit.

Our online store is powered by Shopify, which sets its own cookies for shopping cart and checkout functionality. See Shopify's Privacy Policy for details.

5. Third-Party Service Providers

We share data only with service providers necessary to operate our site:

• Shopify — processes ticket and merchandise orders.
• Resend — sends transactional emails (tickets, confirmations).
• Listmonk — manages newsletter subscriptions.
• DigitalOcean — hosts our application and file storage.

We do not sell or rent your personal information to third parties.

6. Data Retention

Ticket purchase records are retained for up to three years for dispute resolution and financial record-keeping. Session data (including IP addresses) is deleted after 30 days of inactivity. Newsletter subscription data is retained until you unsubscribe.

7. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal data (GDPR, CCPA, and similar laws). To make a request, email us at [email protected]. To unsubscribe from our newsletter, use the unsubscribe link in any email we send you.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Security

We use industry-standard security measures including encrypted connections (HTTPS) and hashed passwords. Payment card data is handled exclusively by Shopify and is never stored on our servers.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the site after changes constitutes acceptance.

11. Contact

Questions about this policy? Contact us at [email protected] or by mail at 1797 Old Country Road, Riverhead, NY 11901. For website or accessibility issues, contact [email protected].